Customer Care

Shipping Charges

The CrayolaStore.com offers free shipping for all orders over $49.00 shipped within the Continental United States.
Shipping options are provided at the time of checkout. We offer Standard and Express shipping.

Standard Shipping:

Standard Domestic Shipping Rates

If Your Order Is: Shipping Cost
$0.00 - $19.99 $6.95
$20.00 - $39.99 $7.95
$40.00 - $48.99 $8.95
$49.00+ FREE

Standard shipping rates are shown at right. Please allow 5-10 days for delivery of merchandise (Monday through Friday, not including holidays). Standard shipping is available for the Continental U.S., P.O. boxes, APO and FPO addresses only. Please note: Delivery to APO and FPO addresses may take 4-6 weeks. Orders shipped to AK, PR, and HI must be shipped by second-day air.

Express Shipping:

If you prefer to receive your merchandise faster, we offer next-day and second-day service. Delivery is Monday through Friday, not including weekends and holidays. Orders placed with expedited service will ship by the next business day, pending credit-card authorization and verification. Next-day and second-day rates will be calculated at the time of checkout. You will always have the opportunity to see the full amount of your purchase with shipping charges before you confirm your order. Orders shipped to AK, PR, and HI must be shipped by second-day air. Express shipping is not available to APO and FPO addresses.

Canada Shipping

We offer Ground and Express Shipping to Canadian locations. Depending on the ship method chosen, delivery times will vary (see below). All delivery transit times exclude weekends and Holidays. Shipping rates will be calculated at the time of checkout. You will always have the opportunity to see the full amount of your purchase with shipping charges before you confirm your order.

Upon the shipment of your order, below are delivery estimations based on the selected ship method:

  • Canada Ground: 7-10 Business Days
  • International Express: 3-5 Business Days

Please check with the customs department in your country about its importation policies to avoid unexpected customs fees or duties.


International Shipping

We currently do not ship to other International locations.

Please Note:
In the event an order is especially large, heavy or bulky, additional charges may be incurred to cover these actual shipping costs. One of our Specialty Order Handlers will review your order to determine whether additional charges will apply and will contact you prior to shipping.